FAQ

You have questions? We have answers!

Do you process and/or pack products that contain allergens?

For every Ferrara product containing any of the "Big 9" allergens, we list a CONTAINS statement immediately following the ingredient list on all of our packages, indicating which allergens are present.

Please refer to the packaging, as the packaging contains the most current ingredients and allergen statements.

Products may be reformulated to provide the best product. The packaging is updated anytime a formula is changed; thus, please ensure you review the packaging each time you purchase.

I have Celiac Disease; will I be able to enjoy any of your candies?

For gluten-free, product-specific information, please contact Ferrara Consumer Relations by completing the Contact Us form here https://www.ferrarausa.com/contact-us. Due to changes that may occur in the manufacturing and packaging environments, Ferrara does not provide allergen or gluten-free lists on this site.

How can I request a candy donation?

If you are looking for candy donations, please send us your request in writing on your organization’s letterhead, including the date of your event and the number of people you expect to attend. You can either submit your request through the Contact Us form here https://www.ferrarausa.com/contact-us or mail your request to: Ferrara, Donations Department, 404 W Harrison Street, Suite 650, Chicago, IL 60607. We will contact you directly about the donation requests we can fulfill. Please, no follow-up calls.

Do you provide coupons or free samples?

We do not provide coupons or free samples at this time but check back in the future.

Do you have employment opportunities?

Yes! For the most up-to-date information on open roles at Ferrara, please check out our careers page: https://www.ferrarausa.com/careers/

What type of gelatin do you use in your candies?

Ferrara manufactures candies that contain gelatin. For product-specific information, please contact Ferrara Consumer Relations by completing the Contact Us form: https://www.ferrarausa.com/contact-us. Due to changes that may occur in the manufacturing and packaging environments, Ferrara does not provide a list of gelatins on this site.

Do you offer tours of your factory to the public?

We do not offer tours to the public at this time.

Do you have products available or can I request a product in a single flavor/color?

Unfortunately, we cannot accommodate single flavor/color requests.

Do you have an online store or can I purchase products directly from you?

Please refer to brand websites here https://www.ferrarausa.com/brands and click the 'buy online' button to buy products locally or online.